Customer Service

Boardworld appreciates your business and nothing is more important to us than ensuring our customers are stoked with our service and their purchase. We pride ourselves on customer service and providing a unique shopping experience. Whether you need expert advice, want to return an item, or require post-purchase service — Boardworld has your back!

We offer Buy Now, Pay Later payment options with zipMoney giving you up to $2000 credit to purchase immediately. Shipping is always free in Australia, regardless of what you purchase or how much you spend. We offer exclusive member discounts on every product in the store — all you have to do is register (for free) and sign in.

You can contact us at any time no matter what you need. You can expect a response within 24 hours. You can also ask questions on the Boardworld Forums, which we respond to daily. We are always open to feedback, suggestions, and ideas — so please don't hesitate to get in touch.

For emergencies call: (02) 8385 7523

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