Information We Collect
We collect several types of information from and about users of our website, including:
a. Personal Information: Personal information includes any information that can be used to identify, locate, or contact you. Examples of personal information are your name, email address, postal address, phone number, and credit card information.
b. Non-Personal Information: Non-personal information is any information that does not personally identify you. Examples of non-personal information include your IP address, browser type, operating system, and browsing history on our website.
We collect information:
a. Directly from you when you provide it to us.
b. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
We use your information to:
a. Provide you with the products and services that you request.
b. Communicate with you about your orders, account information, and customer service inquiries.
c. Personalise and improve your experience on our website.
d. Operate, maintain, and improve our website and overall business.
e. Notify you about changes to our website or any products or services we offer or provide.
f. Conduct research and analysis.
g. Comply with legal requirements and protect our legal rights.
Disclosure of Your Information
We may disclose your personal information:
a. To our subsidiaries and affiliates.
b. To contractors, service providers, and other third parties we use to support our business.
c. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets.
d. To fulfil the purpose for which you provide it.
e. To comply with any court order, law, or legal process, including responding to any government or regulatory request.
f. To enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the website and visiting your account profile page. You may also contact us to request access to, correct or delete any personal information that you have provided to us.
Our website may contain links to third-party websites or services that are not owned or controlled by Boardworld. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.
Cookies and Tracking Technologies
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on our website or on or through any of its features.
Your Rights Under Australian Privacy Law
If you are an Australian resident, you may have certain rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including the right to access and correct your personal information, the right to request that we delete your personal information, and the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe that we have not complied with our privacy obligations.
To exercise any of these rights or to make a complaint, please contact us or by mail at:
Boardworld, 23/2 Bishop St, St Peters, NSW 2044, Australia
We will respond to your inquiries as soon as possible.
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It looks like you might be visiting BOARDWORLD from outside of Australia. Please note: we are an Australian store, and all orders will be charged in Australian Dollars (AUD). However, you can change the displayed prices to another international currency more relevant to you. Any displayed prices other than AUD are estimates only, based on current exchange rates. You will be charged in Australian Dollars at checkout.